Most appliance repair services only offer a brief 30 or 90-day guarantee that leaves you vulnerable if a part fails again shortly down the road. At Zip, our Double-Protection Guarantee ensures that if the factory-certified OEM part we install fails, or if our structural craftsmanship exhibits any issues within a full 365 days from your service date, our technician will return to your Ceres home to fix it with zero additional diagnostic, parts, or labor fees.

A puddle forming under or inside your refrigerator is usually caused by a frozen or blocked defrost drain tube. During the automated defrost cycle, ice melt from the internal cooling coils drops into a small funnel and travels through a plastic drain line down to an open pan beneath the machine, where it naturally evaporates. If food debris, dust, or mold clogs this narrow line, the water backs up, freezes inside the freezer floor, and eventually overflows directly out onto your kitchen floorboards. Our technicians clear out frozen drain pathways and install modified drain heaters to permanently stop leaks.

When a gas burner clicks repeatedly but refuses to ignite, it means the electronic spark igniter is failing to jump a clean spark to the burner cap, or gas flow is restricted. The most frequent culprit is a spillover from cooking that has left a layer of grease or moisture inside the tiny alignment notches of the burner head, grounding out the spark. If cleaning the metal assembly thoroughly with a stiff brush doesn't stop the clicking, the porcelain spark electrode may be cracked, or the electronic spark module itself has failed. We test spark continuity safely to swap out failing ignition components.